Phoenix Crypto Privacy and Identity Verification Policy

Effective date: January 1, 2021

This User Agreement and Privacy Policy (“Agreement”) is a contract between you (“User”) and Phoenix Crypto (“Company”) and applies to your use of the Phoenix Crypto Bitcoin ATM and all services described herein. The Privacy Policy governs our collections, processing, and use of your personal information. We define personal information as information which identifies you personally.

By using this or any other Phoenix Crypto Bitcoin ATM you expressly consent and agree to the terms of this agreement.

You agree and understand that Bitcoin is not legal tender, and carries no protection by the FDIC, and the use of Bitcoin is subject to all applicable state and federal laws and regulations.

You agree that all sales are final, and you understand that Bitcoin transactions, by their very nature, are irreversible.

The Company shall not transmit monetary value to another person or to another location for any person. This prohibition does not apply to sending bitcoins to wallets hosted by third-party services, as long as the customer has exclusive access to that hosted wallet.

You agree and consent to receive electronically all communications, agreements, documents, notices, and disclosures that we provide in connection with your use of Phoenix Crypto services. Communications include:

  • An access code text (SMS) message associated with every transaction attempted at this ATM.
  • Terms of use and policies you agree to (e.g., this User Agreement and Privacy Policy), including updates to these agreements or policies.

Identity Verification

Phoenix Crypto may request certain identifying information in order to comply with applicable laws, policies, and regulations. This information includes, but is not limited to,

  1. Your name
  2. Your photographic identification
  3. Your addres
  4. Your phone number
  5. Your email address
  6. Your date of birth and/or social security number

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Phoenix Crypto will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Phoenix Crypto may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Phoenix Crypto
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email:
  • By visiting this page on our website:
  • By phone number: 623.400.5321